RBS customers experience cash machine problems
Royal Bank of Scotland (RBS) has experienced cash machine problems which have left customers unable to draw out money.
Natwest, which is owned by RBS, has also been affected by the issue. Millions of RBS and Natwest customers have been unable to access cash from ATM machines after technical problems. Cashpoints, online banking and telephone banking systems have crashed, leaving customers unable to access funds or organise their accounts, both in person or on the internet.
RBS has said that although most cards from both Natwest and RBS are now working in cash machines, other banking services are still not working correctly. A spokesman for RBS said the company's press department was preparing a response to queries about the issue.
Customer service helplines for the banking group are extremely busy as disgruntled customers seek to find out what has caused the technical problems. One customer told the BBC they had tried 12 cash machines without success and had encountered other angry Natwest customers.
Cash can still be acquired from Natwest and RBS branches, and for many this will be the only way to get their hands on their money until the problem is resolved.
Share this..
Related stories
25pc misplace pension ‘job-hopping’
One in four people say that they have lost touch with or misplaced a pension pot after changing their job. A change in job culture means that more and more people are changing jobs more regularly, and this causes confusion over pension schemes, especially when they are not transferred to the new company they work for. Half of all missing pensions are forgotten about, while missing paperwor...
Read MoreBank hints that interest rates could rise
13/06/2014 The governor of the Bank of England, Mark Carney, has suggested that interest rates could increase sooner than originally anticipated. Speaking at the annual Mansion House Dinner he said the increase “could happen sooner than markets currently expect”. However, he stated that the original increase will be less important as he expects the eventual increases in interest rates...
Read MoreSir Alan Budd looks to rescue the OBR
Sir Alan Budd, the outgoing interim chairman of the Office for Budget Responsibility (OBR), will this week announce a number of changes to the set-up of the watchdog as a last ditch attempt to rescue its reputation begins. Some of the issues which will be proposed are the removal of the OBR from the Treasury building, a reduction in the number of Treasury workers within the OBR as well as the intr...
Read MoreBank of England confirms special liquidity scheme will not be extended
The Bank of England has confirmed that the special liquidity scheme which has seen £185 billion made available to the UK banking system will not be extended beyond January 2012 when it was originally due to expire. This is a bitter blow to the UK banking community as the Bank of England introduced this particular crutch to combat the credit crunch and resulting downturn but believes now is the ti...
Read MoreBusiness leaders call for a cap on credit interest rates
Business leaders throughout the UK have today called on the government to introduce a cap on credit card and loan interest rates. They believe that not only will this allow many small and medium sized businesses to secure affordable finance but it will also take some of the pressure off the UK population and give them more money to spend which should encourage a more stable economy.
...