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Friday 18th April 2008
Britons have been urged to scrutinise their household bills, in the wake of a study showing that millions of consumers have been overcharged for services.
In a poll conducted by price comparison site Moneysupermarket.com, 34 per cent of respondents said they have found a mistake in their bill over the last 12 months.
However, despite the evidence of errors in their billing, 50 per cent are failing to check their bills, the survey found.
Rob Barnes, head of broadband and mobiles at the site, said that failure to do so is to leaving millions vulnerable to exploitation by providers.
He explained: "The staggering amount of people who've been hit with an incorrect bill only goes to show how inadequate some providers can be. Consumers are already facing increased living costs, the last thing they need is to be charged for something they never had.
"Worryingly there are millions of people who still don't check their bills, meaning they could be paying over the odds for a service they have never received."
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