FinancialAdvice.co.uk Logo

Qualified advisers answering your
Financial Questions
call 0800 092 1245

RBS to close 44 branches

04/04/2014

The Royal bank of Scotland is set to close 44 UK branches, with 14 of those being classed as the “last banks in town.” The closures have been announced despite the bank making a pledge in 2010 not to close its branches.

However, an RBS spokeswoman stated “the world has changed since then,” citing a 30% fall in branch transactions since the pledge was originally made.

Letting customers down



Campaigners have claimed that the bank has let customers down by going back on its pledge.

Charlotte Webster of the campaign group, Move Your Money was not surprised by the decision, as she stated: "It's no surprise to see the bank let down its customers once again by upping sticks and leaving town - even when it's promised not to do so."

She then went on to say “Banks of this scale just can't be trusted to take its customers' needs into account, even when the only reason it's still around is because of our support."



A changing industry



RBS defended themselves against these claims, arguing that the closures are a reaction to a changing industry.

An RBS spokesman said “Banking has changed significantly over the last few years as more and more of our customers are banking with us where and when it is convenient for them.”

He added: "We have to adapt to what our customers want, which is why we're investing in a range of other ways our customers can bank with us, including online and telephone banking, our mobile app, and in any one of the Post Office's 11,500 branches across the UK."



Need advice?



If so, our expert financial advisers can help you find the best deal. Ask us a question online or call 0800 092 1245.


Share this..

Related stories

Financial Guides

Financial Calculators

Our useful calculators can help you get your finances in order:



Latest News

Blogs

Helpful new tax year facts that could affect you and your money


Blog | Seven helpful new 2016/2017 tax year facts that could affect you and your money. Our recent online blog shares a brief outline on how to stay up to date.


Read more

Useful Links

Popular Searches

Please Enter More Details

 
Enter More Details
Continue