Co-operative Bank launches talking ATMs
The Co-operative bank has followed in the footsteps of Barclays, by installing talking cash machines on the streets of the UK. The machines will be aimed at helping blind and partially sighted consumers operate the ATMs, by providing an automated service as well as clearer, high resolution screens.
400 of the units have initially been installed by The Co-operative, while a further 2000 are expected over the next 18-24 months.
The service will not be limited to Co-op customers, and the speech option can be enabled by plugging a pair of headphones into the ATM. Comments made by head of payments at the Co-operative Bank, David Fawell, explain the move: “We are committed to implementing talking and high contrast services on our cash machines.
“We have started to roll out and by the end of 2013 we will have 1000 of our ATMs enabled to talk”
The move has struck a chord with the Royal National Institute for Blind People (RNIB), which has issued its support for the scheme. The Co-operative has also received support from customers, with Rob Ellis from Colchester commenting: “I feel it is essential for banks to assist their blind or partially sighted customers. Conveniently there is one 400 yards from my house and it has made such a difference”.
What does this mean for Bradford and Bingley savers?
As with the demise of any bank operation there is always some concern from account holders as to the security of their money. However, the Treasury has stepped forward at a very early stage to confirm that no account savers will lose out and their funds will be transferred to a much stronger parent company in due course. So what do that mean in practice?
While the small print has...
UK government announces plans for banking carve up
The UK government has today announced plans to force Lloyds bank and Royal Bank of Scotland to disinvest themselves of various banking networks over the next four years as a means of increasing competition in the UK banking sector. This will see more companies operating in the UK financial sector but is seen by many as a case of trying to pre-empt EU Commission conditions with regards to state aid...Read More
UK authorities target Swiss account holders
HM Revenue and Customs has begun writing to taxpayers in the UK with bank accounts in Switzerland after receipt of a list of high net worth individuals with accounts at the Swiss division of HSBC. It is believed that the list was originally stolen by an employee of HSBC and passed to the French authorities who have subsequently forwarded a copy to the UK authorities. While there is no indicatio...Read More
Is the UK government about to be embarrassed over the Icelandic affair?
Amid claims that the government were aware of problems in Iceland prior to the collapse of the country's financial sector there are growing calls for a thorough investigation into the collapse where confirmation about what the government did and did not know would be requested. As we discussed yesterday there are claims that Gordon Brown knew about problems as far back as March 2008 although no ac...Read More
Extra fees hit elderly and low-income families
A charity has called for the government to step in to help people hit hardest by extra fees on bill payments.National money education charity Credit Action says government intervention is urgently needed particularly by low-income families and the elderly.The calls come as companies such as BT and Virgin Media, start to charge extra fees for those who pay their bills in cash in a drive to make cus...Read More