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What to do if… I think I have been the victim of identity fraud

09/07/2015

In the UK there have been 4 million cases of identity fraud, and although 95% of the population is aware of the risks, the number of victims is still rising as people continue to be careless. The average cost of identity fraud to the victim is £1,190 but some people have lost up to £9,000.

The signs


There are certain signs to look out for if someone has stolen your identity. These include big warning signs such as debt collectors chasing you for debt you have not applied for, important documents being stolen (such as your passport of driving licence), evidence stating that you are claiming state benefits when you are not and receiving bills or receipts for goods you have not purchased.

There are other smaller, less obvious signs to look out for. If you are expecting a monthly statement or important letter from a bank or utility provider than doesn’t arrive, if you see transactions on your bank statement that you can not remember making or if you are refused credit even though you have a good credit rating, you may have been a victim of identity fraud.



Your next move


If you think you may have been a victim of identity theft, act quickly to make sure you are not liable for any financial losses. Report any documents or cards you have lost or had stolen to the providers, call your bank and credit card provider and tell them if you spot any kind of suspicious transactions.
Next, report the loss or theft of your documents and the suspicious credit applications to the police and ask for a crime reference number. Next, contact the UKs Fraud Prevention Service, CIFAS [link] to apply for protective registration. They will then carry out extra checks to see if anyone applies for a financial service using you address, including yourself.



Prevention


You can also take preventative steps to help protect your identity. These include:

• Shredding any important documents before you throw them away
• Checking with you bank or service provider if any letters go missing
• Carry out regular checks on your credit file
• Limiting the amount of information shared when using social networking websites
• Redirecting post of at least six months when you move house



If you would like any further information, please visit the official ActionFraud website and if you feel like you have been the victim of identity fraud, call the police on 101.

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