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Learn to complain and get justice!

Even though the UK has one of the most stringent and powerful set of consumer regulations in the world, fewer people than ever before seem willing to take their complaints to the highest level and push them all away. How many times have you complained about a financial product, a meal at a restaurant, goods bought in a shop and promised to take it all of the way but never actually got round to it?

If this is you, you are by no means alone in the UK where literally hundreds of thousands if not millions of people a year take initial action and complain to the third parties involved, only to fall by the wayside a few days later and give up. Let us not forget that there must have been an initial reason for you to contact the company and complain about their goods or their services, so why not take it all of the way?

As we saw when the banking regulator released data on banking complaints, even if the third party involved refuses to uphold your complaint you can take it further. A massive six out of ten complaints which were not upheld by the banks were later upheld by the Financial Services Authority. The moral of the story is, do not give in!

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