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Mobile users waste free minutes

Brits with mobile phones waste over 100 inclusive minutes every month, according to uSwitch.Although two-thirds of contract-holders receive an average of 257 peak and 257 off-peak minutes included in their monthly charges, only two of the six main service providers offer a rollover system.The average monthly contract also includes 299 peak texts and 244 off-peak texts, yet 73 of these are unused by the end of the month.This means that people on mobile contracts are wasting about £50 each on unused minutes and texts every year, according to uSwitch. Even though people on monthly contracts don't use all of their allotted free time, users tend to spend just over £6 more per month on non-inclusive minutes and text, which means they may be on inappropriate deals. Chris Frost, mobile phone expert for, said: "This research brings into sharp focus the true cost of locking into what is often an 18-month contract period without understanding whether the tariff is right for your personal needs. Over the course of a contract consumers can be forking out almost £80 more than they need to. "Our research findings show that mobile contract customers are inadvertently losing out financially in two ways. Not only are we failing to take full advantage of our 'free' minutes and texts; on top of contract costs we are going on to pay a further £56 million collectively for non-inclusive texts and talk time."

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