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Abbey National encounters technical problems

It has been revealed that many Abbey National customers have been affected by technical problems at the UK bank which have seen inwards and outgoing payments remaining unprocessed over the last 24 hours. While the bank has confirmed that no customer will lose out with regards to charges because of the technical problems, the bank was unable to give a timescale for processing all payments even know the "technical issues" have been resolved.

This could leave many UK consumers without their Christmas salaries over the festive period and when you bear in mind the very difficult economic climate to start with, there could be short-term financial issues. It is hoped that the missing payments will be processed prior to Christmas but we await confirmation as to a definitive timescale from Abbey National. If you are in any way affected by the issues at Abbey National it may be worthwhile checking the website or giving the bank a call to clarify the situation.

*In an update on the situation, it has been revealed that all unprocessed payments should be in Abbey National customer bank accounts by the end of play on 23 December. However, it is advisable to check your bank statements, either online or off-line, to ensure that all of your direct debits and payments have been processed correctly.

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