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Doorstep utility sales under the spotlight

The government has today announced a number of new rules which will protect consumers from doorstep utility sales people who have been working around the clock up and down the country. Many areas of the country regularly receive visits from utility sale people looking to sell gas, electric and other utility services at "rock bottom prices". However, many people have signed up to these new plans only to realise that the prices quoted in their meeting are not always the prices which they receive.

As a consequence, the government has now announced that those sold new energy plans on the doorstep, on the high street or even in a shop must now receive an official written quote before the sale can go through. While it would be wrong to suggest that all doorstep salespeople have potentially "misled" their clients there have been some instances of unscrupulous sales techniques which have left people financially worse off.

The truth is that you should never feel under pressure to sign up to a new deal no matter how good a sales person visits you. Even though it is easy to get caught up in the moment you need to know your rights and exactly what you are signing up to. If you believe that the information you were given at your initial meeting was incorrect and bears little or no resemblance to the eventual cost of the service then you should take it up with the authorities.

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