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Listing 1359 articles over 136 pages

Npower To Pay £26 Million Fine

Energy firm Npower has been forced to pay a fine of £26 million after a series of inaccurate bills and failings in complaint handling.

UK Water Providers Fail To Pass Savings Onto Customers

UK water providers have pocketed a £800 million windfall instead of passing the savings onto customers, according to spending watchdog The National Audit Office (NAO).

Report Finds Many Cars Not As Fuel Efficient As Claimed

Motorists are being tricked into buying cars that claim to be more fuel efficient than they really are, according to lobby group Transport & Environment.

Complaints To Water Companies Fall For 7th Consecutive Year

Complaints to water companies fell by 13.4% this year, which is the seventh year in a row that complaints have fallen.

British Gas Customers Still Being Short Changed

Millions of British Gas customers will be seeing their bills fall after a 5% price slash in the coming months, but many industry experts have claimed that the supplier is still “short changing” their customers.

UK Workers Not Prepared For Illness Or Injury

Over half of workers in the UK believe that their savings would not last them more than three months if they lost their job due to illness or injury.

FCO Launches New Travel Insurance Campaign

The Foreign & Commonwealth Office (FCO) has warned holidaymakers against travelling without purchasing the correct travel insurance first.

Tourists Outside EU Face Massive Phone Bills

Holidaymakers who travel outside of the EU are unwittingly facing massive phone bills, according to debt charity Citizens Advice.

First Year Of Secondary School Costs Parents £6,800

Parents end up paying on average £6,800 throughout their children’s first year of secondary school, according to research from retailer John Lewis.

Sky Investigated By Ofcom

Sky is being investigated by the broadcasting watchdog, Ofcom, over concerns that customers who are attempting to cancel their plan are being ignored.

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