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TalkTalk raises prices for second time in 7 months


Telecoms company TalkTalk is raising its prices for home phone, broadband and TV customers just seven months after it increased its prices.

TalkTalk told their 4 million customers over the bank holiday weekend that they should expect to see the cost of all its monthly broadband/TV packages rise by £1.50 a month or £18 a year. Customers with the TV Essentials deal will see their payments increase to £10 a month and those with the Simply Broadband deal will see their monthly charge rise from £3.50 to £5 per month, which works out at a 43% increase.

TalkTalk will also no longer include 0845 and 0870 numbers in their calling packages, a move that customers have not been advised about over email. They are also scrapping free evening and weekend calls for customers on one of its evening and weekend and/or anytime call plans.

Customers can leave their contract without penalty if they do so in the next 30 days, and customers on exsisting discounts will have their deals honoured to the new level.

BT, Sky and TalkTalk have all raised their prices faster than inflation in the last two years.

TalkTalk said: “We’re committed to providing Britain’s best-value TV, broadband, calls and mobile as well as the best service possible … Over the past year we’ve made our broadband smarter, faster and more reliable, while also adding more great entertainment to TalkTalk TV. In making these improvements, some prices will increase.”

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