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Ofgem’s Investigation Shows How Scottish Power Failed Its Customers

Energy industry regulator has today announced its results of a recent investigation into Scottish Power, which found the firm’s billing, complaint resolution and call handling at inadequate levels.

Tesco To Offer Sainsbury’s Brand Match To Customers

Tesco has announced that it will offer customers who have valid Sainsbury’s Brand Match money-off vouchers a two month extension to the scheme which is due to end on 26th April. This will mean that any customers who still have the vouchers after they have expired in Sainsbury’s will be able to use them until 30th June in Tesco.

Tax Credit Repayment Rate Could Cause €�financial Hardship’

Families could face “serious financial hardship” under new rules around overpaid tax credits, according to campaigners.

Rudd: Leaving The EU Could Push Up Bills

Energy bills could rise by more than £500 million by the 2020s if Britain left the EU on 23rd June, according to Amber Rudd, the UK’s energy secretary. In an upcoming speech in Kent, Ms Rudd will claim that staying in the EU has kept household energy bills down, providing access to cheap electricity from the continent.

Landline Charges Could Be Scrapped For Internet Users

Broadband users could be exempted from landline rental charges if they do not use the service, under new proposals which are to be put forward by the Culture minister.

Personal Insolvencies Fall To 10 Year Low

The number of people declaring insolvency reached its lowest point in 10 years in 2015, according to official figures from the Insolvency Service.

SSE To Cut Gas Prices

Another energy supplier has announced that it will be cutting gas prices in the wake of falling wholesale costs.

E.On To Cut Gas Prices By 5.1%

Energy provider E.On has announced a 5.1% reduction in their gas prices, making them the first of the UK’s big six energy suppliers to cut prices after increased pressure from Ofgem, politicians and campaign groups.

Energy Suppliers Under Increased Pressure To Lower Prices

The end of 2015 saw wholesale gas and energy prices hit a five year low in the UK, which has lead to increased pressure on the UK’s big six energy suppliers to cut their prices.

MPs: Poor Oversight By Ofwat Has Lead To Higher Water Bills

A committee of MPs have claimed that poor oversight by regulator Ofwat has lead to millions of families paying too much for their water.

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