Your former energy supplier might owe you cash
10/11/2014
The energy industry is encouraging the three million people who are owed money by their energy companies to reclaim it. A website was set up in September to encourage this, and a telephone number and free post address is now available as well.
Each customer is owed about £50 each, stemming from them switching energy providers or moving house in the last few years. Anyone can claim money if they are owed it, even if their account is closed, as long as they have proof that they were once a customer.
The news comes after Ofgem ordered the Big Six energy companies – British Gas, E.ON, EDF Energy, Npower, SSE and ScottishPower - to pay back more than £400 million they hold from closed accounts earlier this year.
Lawrence Slade, the incoming chief executive of Energy UK said:
“Energy companies have long had systems in place to give back ‘energy credit’ to customers – this campaign spreads awareness and makes it easier for consumers to check whether they are owed money or not.”
Philip Cullum, consumer partner at Ofgem, said:
"Suppliers must now do everything within their powers to return the money and prevent a similar situation from happening again,
"Ofgem will continue to monitor suppliers' progress and keep the need for action under review,"
If you think you are owed money you can call the credit helpline on 0370 737 7770.
Or you can write to:
Freepost RTHL-ZYBU-KBCC
My Energy Credit
47 Aylesbury Road
Thame
OX9 3PG
Need financial advice?
If you have any personal finance questions related to this news article, then please contact our financial advisers. You can get in touch by asking a question online, calling us on 0800 092 1245, or by arranging a visit.
Share this..
Related stories
It could be you, EuroMillions hits £100 million!
Out of all the doom and gloom in society it seems that one lucky person could be in line to win the jackpot of a lifetime with the EuroMillions hitting £100 million for the draw tonight. Record sales have proceeded the draw which if claimed by one person would be the largest lottery win in the world. So could it be you?
While it is easy to get caught up in the hype of the EuroMi...
Is Opec An Organisation Or A Cartel?
This is the interesting question which is being debated in the US with concerns that Opec may in fact be an illegal cartel in all but name. Whether this is true or not is open to interpretation but it seems as though the US authorities are looking to try every trick in the book to look after their own interests.
While the Gas Price Relief for Consumers Act of 2008 was recently pass...
Small Savings are Big Savings
There are a multitude of ways to make small savings that over the course of the month can add up to significant amounts. These small savings can in many cases literally be the difference between slipping further into debt and slowly digging yourself out of a financial crisis.
Here are a few very simple ideas for saving small amounts of cash that can accumulate into considerable sav...
Simple ways to save money : Sky TV
In many homes up and down the country the television set can very often be the main focal point of entertainment for all members of the family. We have sports channels, cartoon channels, news channels, documentary channels and specialist subjects of every type you can imagine. However, with some people in the UK paying upwards of £100 a month for their satellite TV channels, are there any savings...
Read MoreRegional pricing for gas means higher bills
The location of your home is becoming increasingly likely to determine how much your pay for your gas and electricity, it has been revealed. Prices for electricity are currently determined by the cost of delivering the power to the location in question. Recently this system has been adopted by companies, including npower, Scottish Power and Scottish and Southern Energy, to set gas prices, with the...
Read More